{"id":182,"date":"2023-11-15T13:07:47","date_gmt":"2023-11-15T18:07:47","guid":{"rendered":"https:\/\/elecxinet.com\/?p=182"},"modified":"2023-11-15T13:07:47","modified_gmt":"2023-11-15T18:07:47","slug":"parametros-de-calidad","status":"publish","type":"post","link":"https:\/\/elecxinet.com\/index.php\/2023\/11\/15\/parametros-de-calidad\/","title":{"rendered":"Par\u00e1metros de calidad"},"content":{"rendered":"\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Par\u00e1metros de Calidad<br>(Resoluci\u00f3n 216-09-CONATEL-2009)<\/strong><\/td><td><\/td><\/tr><tr><td>Relaci\u00f3n con el cliente<\/td><td>5          <\/td><\/tr><tr><td>Porcentaje de reclamos generales procedentes<\/td><td>21<\/td><\/tr><tr><td>Tiempo m\u00e1ximo de resoluci\u00f3n de reclamos generales<\/td><td>9,05<\/td><\/tr><tr><td>Porcentaje de reclamos de facturaci\u00f3n<\/td><td>0,22<\/td><\/tr><tr><td>Tiempo promedio de reparaci\u00f3n de aver\u00eda efectivas<\/td><td>2<\/td><\/tr><tr><td>Porcentaje de m\u00f3dems utilizados (<strong>SIN EFECTO con Resoluci\u00f3n 01-01-ARCOTEL-2022)<\/strong><\/td><td>0<\/td><\/tr><tr><td>Porcentaje de reclamos por la capacidad del canal de acceso contratado por el cliente<\/td><td>0<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Par\u00e1metros de Calidad(Resoluci\u00f3n 216-09-CONATEL-2009) Relaci\u00f3n con el cliente 5 Porcentaje de reclamos generales procedentes 21 Tiempo m\u00e1ximo de resoluci\u00f3n de reclamos generales 9,05 Porcentaje de reclamos de facturaci\u00f3n 0,22 Tiempo promedio de reparaci\u00f3n de aver\u00eda efectivas 2 Porcentaje de m\u00f3dems utilizados (SIN EFECTO con Resoluci\u00f3n 01-01-ARCOTEL-2022) 0 Porcentaje de reclamos por la capacidad del canal &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/elecxinet.com\/index.php\/2023\/11\/15\/parametros-de-calidad\/\"> <span class=\"screen-reader-text\">Par\u00e1metros de calidad<\/span> Leer m\u00e1s &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/elecxinet.com\/index.php\/wp-json\/wp\/v2\/posts\/182"}],"collection":[{"href":"https:\/\/elecxinet.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/elecxinet.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/elecxinet.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elecxinet.com\/index.php\/wp-json\/wp\/v2\/comments?post=182"}],"version-history":[{"count":1,"href":"https:\/\/elecxinet.com\/index.php\/wp-json\/wp\/v2\/posts\/182\/revisions"}],"predecessor-version":[{"id":183,"href":"https:\/\/elecxinet.com\/index.php\/wp-json\/wp\/v2\/posts\/182\/revisions\/183"}],"wp:attachment":[{"href":"https:\/\/elecxinet.com\/index.php\/wp-json\/wp\/v2\/media?parent=182"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/elecxinet.com\/index.php\/wp-json\/wp\/v2\/categories?post=182"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/elecxinet.com\/index.php\/wp-json\/wp\/v2\/tags?post=182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}